FREQUENTLY ASKED QUESTIONS

I am on a budget. How expensive is the diet?

We believe in modifying your current eating pattern to a better one by adding some healthy practices to begin with. The best diet plan is the one you can consistently follow without any challenges. Your plan will be made around your likes, dislikes and your budget.

How long it will take for me to see results?

Each person is different and the amount of time it takes to show results depends on a host of different factors. Your current lifestyle, eating patterns, health issues, hormonal status, training intensity etc. If you are new to training and good nutrition, you should notice changes in the first month itself. The level of results you achieve depends on how closely you follow the programme and adopt the new healthy habits assigned to you.

Do I have to track my calories?

You will be asked to keep a food diary. Alpha Coach App has an inbuilt food logging system which tracks your calorie intake as well. In the initial stages of coaching, tracking meals is more to create self-awareness around your food-habits. On later stage, this becomes valuable information for the coach to make minute dietary changes.

How many days do I need to work out?

This question can only be answered effectively after you have spoken with your Coach. It depends upon your current conditions, goals, schedule and time. To start with you should be willing to exercise atleast 2-3 times a week.

Can I sign up now and start my program later?

Yes, absolutely! You can sign up now and select a later start date.

How long will it take for my plan to be sent?

Once we have all your personal information and starting pictures, we schedule a kick-off call for you.  After this, we usually take 3-4 days to deliver your plan. Each plan is custom made for you based on your goals, health history and all the apprehensions that you may have discussed with your coach in your kick-off call. We understand the excitement to get started immediately, but remember, creating a perfect plan, custom-made for you takes time.

Will this be a Live Online Training?

People often confuse online coaching with live workout sessions over Zoom/other software. Online Coaching has nothing to do with live classes!

In Online Coaching, you work with a coach, who is an expert in all aspects training, nutrition, and lifestyle, to help bring about a 360-degree transformation.  We believe in a result oriented approach where you are guided on exactly what to do – but you have to execute the plan.

Your training program is loaded on your AlphaCoach App (with detailed exercise videos) and easy tracking tools that enable your coach to oversee how you’re faring on the program.

You’ll have access to your coach through our in-app messenger – “PING!”, and monthly video coaching calls to strategize and plan your way forward.

How do I communicate with you?

We believe communication is the cornerstone to effective coaching - you’re welcome to message the coach any and all questions, but the coach will read and respond to all client queries every day in one go. This is to make sure that the coach give your query response the utmost attention and answer it as thoroughly as possible. So if you drop the coach a message, it may take anywhere between 1 hour to 24 hours for you to get a detailed response on weekdays.

How often will you change the program?

Changing the program is done time to time whenever necessary to ensure that you do not get stuck anywhere in the process of achieving your goal. A scientifically crafted program focuses on how you are progressing and this will require you to stay on a specific routine for a set amount of time. Our coaches do not recommend weekly program hopping, for the sake of novelty.

What equipment do I need to get?

For Training: This depends on what kind of gym access you already have – at the very beginning you will need to tell us whether you have access to a commercial gym, a gym in your apartment building, a garage / home gym, or no equipment at all.

Your plan will be designed around what you can access, but in the last case (no equipment), we may ask you to buy the basics – a couple of dumbbells / kettle bells, some resistance bands, some straps, and perhaps a pull bar.

For Nutrition and Tracking Results, what you will essentially need is a weighing scale, an inch tape for body measurements, a food measuring scale, and a good phone camera for progress pictures.

What if I can’t perform an exercise?

Any exercise your coach prescribes will come with a detailed accompanying video on the AlphaCoach app. Follow the cues given on the short instructional video to make sure your form is correct. If you feel uncomfortable or unsure of any exercise, do take a video performing the move and send to your coach to assess and help correct your form. If you are physically unable to perform a given exercise, reach out to your coach for an alternative rather than skipping it or swapping it out yourself.

Do I have to eat food that I do not like?

No! You do not have to eat food you do not like. Remember, you are not on a restrictive diet; you want to change your habits for good. This will only work if you eat foods that you enjoy.

What if I don’t see quick results?

Here at AlphaCoach it is all about the long game. We strive to introduce a sustainable, healthy lifestyle change that you can adopt for the rest of your life. And with all huge and worthwhile achievements, you must have patience to see the results you seek. Good things come to those who wait! While some clients may see instant results, others may take a little longer. Don’t be disheartened; trust the process and remain positive. If you’ve built up an unhealthy lifestyle for decades, it will not come undone overnight. Patience, consistency and positivity are key!

Is this an AI training app or will I have a Human Coach?

This is real time one to one personalised coaching program where you will be assigned a qualified fitness coach. The technology and AI in the app is used only to make the coaching process seamless, making sure that you get to track every aspect of your fitness journey and the coach gets to make well-informed changes in your program such that you get the best possible results.

How long does a subscription last?

Currently, we offer monthly, quarterly, six-monthly and annual commitment subscriptions.

Do subscriptions renew themselves automatically?

Yes – your payment source will be automatically charged on a monthly basis thereafter for

The number of months committed; or

Until you cancel your subscription manually, whichever is later

But if you don't want your subscription to renew, you can cancel it at any time, even directly after you buy it (so that you don't forget to cancel it at a later time) –of course, your subscription will continue until its expiration date.

How do I cancel a subscription?

Upon completion of your initial subscription period, you are eligible to cancel your subscription.  Cancelling your subscription will immediately stop all future scheduled payments for this subscription. You will receive an email from Stripe which confirms that the subscription has been cancelled.

Whom can I contact if I encounter problems with my subscription?

You can write a message using our Reach Us Form, and we will help you at the earliest!

Do you have a money-back-guarantee?

Yes! We’re super confident in our fitness program – so, if you have followed the guidelines and steps advised by your Coach and still not seen any results in the first 30 days, then you can request for your subscription to be cancelled and we will refund your money back.